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| 008 | 170912s9999 xx 000 0 und d | ||
| 082 | _a658.812 SHA/C G S/C | ||
| 100 | _aG SHAINESH | ||
| 100 | _aJAGDISH N SHETH | ||
| 245 | 0 | _aCUSTOMER RELATIONSHIP MANAGEMENT-A STRATEGIC PERSPECTIVE | |
| 260 |
_bMACMILLAN COMPANY OF INDIA _c2006 |
||
| 942 | _cTB | ||
| 999 |
_c50174 _d50174 |
||