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| 008 | 170912s9999 xx 000 0 und d | ||
| 082 | _a352.19 CHR/S CHR/S | ||
| 100 | _aCHRISTOPHER LOVELOCK | ||
| 100 | _aJAYANTA CHATTERJEE | ||
| 100 | _aJOCHEN WIRTZ | ||
| 245 | 0 | _aSERVICES MARKETING -PEOPLE,TECHNOLOGY,STRATEGY | |
| 250 | _a5th Ed. | ||
| 260 | _bPEARSON EDUCATION | ||
| 942 | _cTB | ||
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_c50239 _d50239 |
||