000 00331nam a2200133Ia 4500
008 170912s9999 xx 000 0 und d
082 _a MON/S
100 _aMONIKA PRAKASH
100 _aRAHUL PRATAP SINGH KAURAV
245 0 _aSERVICES TRENDS AND INSIGHTS
260 _bWISDOM PUBLICATIONS
_c2012
300 _a201
942 _cTB
999 _c52554
_d52554