000 00332nam a2200133Ia 4500
008 170912s9999 xx 000 0 und d
082 _a PEN/M
100 _aPENNY ROBERTSHAWE
245 0 _aMANAGE AN INFORMATION OR KNOWLEDGE MANAGEMENT SYSTEM
250 _a1st Ed.
260 _bEXCEL BOOKS
_c2011
300 _a156
942 _cTB
999 _c52691
_d52691